C Spire Systems Engineer, Storage & Virtualization in Birmingham, Alabama
CORPORATE VISION STATEMENT: To be and be known as the BEST in our industry.
The Systems Engineer position is responsible for engineering, consulting, and support of storage and virtualization products and services that are offered through our Resale and Managed & Cloud Services portfolio. The position performs consulting and engineering services to ensure that our customer’s technology systems function efficiently and securely to meet their information technology needs. They must be hardworking, honest, possess a love of technology, and desire to be part of a great team. They must have the ability to manage themselves, work with customers, and handle multiple projects.
Design, install, configure, maintain, and upgrade products within area(s) of expertise.
Serve as the primary support and maintenance resource for customers.
Participate in requirements gathering
Interact with sales and support staff for client pre-sales, planning, maintenance, training and support activities
Prepare proposals and statements of work (SOW) for projects
Prepare bill of materials (BOMs) for hardware and software quotes
Manage project scope, change orders, and customer expectations
Build customer relationships and maintain customer satisfaction
Manage daily work schedule
Participate in training activities within area(s) of expertise
Enter time daily in time management system
Required Education, Experience, and Certifications
- BS in Computer Science, Management Information Systems, related field or Equivalent Professional Experience
Preferred Education, Experience, and Certifications
Dell EMC Certifications
Job ID: 2019-7220