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ANSYS, Inc. Customer Program Manager - REMOTE in Boulder, Colorado

Ansys is the global leader in engineering simulation. We empower the world'smost innovative companies to deliver transformational products to theircustomers. By offering the best and broadest portfolio of engineeringsimulation software solutions, we help our customers solve the most complexdesign challenges and engineer products limited only by imagination. Whetheryou are a software developer, product engineer, sales team member, orpart of our corporate team, at Ansys we know that by embracing what makes useach unique, we become collectively better.SUMMARYJoin the ANSYS Customer Excellence team to partner with our customers toengineer what's ahead, solve their real-world engineering problems,deploy Ansys software and solutions in their design workflows, and growAnsys' business. The Program Manager leads the scoping and planning of keyprograms and successfully executes the program against establishedcommitments. Serves as the central focal point of contact, and coordinatesand manages internal and external communication of cross-functional teamsacross all levels of ANSYS and customer management. Provides the centralcollaboration point between Customer, Account Management and Services DeliveryRESPONSIBILITIESGuide complex Services engagements to successful outcomes using ProgramManagement experience, planning and negotiation skills, subject matterexpertise and industry knowledgeFacilitates the definition of project scope, goal, requirements anddeliverablesDefines project tasks and resource requirementsDevelops and manages Program level initiatives and coordinating project plansEstablish self as a trusted advisor to multiple customers; Understand theirkey business initiatives, product design needs and engineering designworkflowsManage and track project resource allocations, timelines, and deliverablesacross multiple interconnected workstreamsIdentifies and manages project risk, Escalates and interacts with ANSYS andcustomer management for status and issue resolutionProvide guidance and oversight on customers advanced technical solutionproject planningWork independently within multi-disciplinary teams.Participate on development of PMO Standards and ProcessesMentor junior Program Managers and Project ManagersAbility to organize and manage multiple projects which are complex in natureMINIMUM QUALIFICATIONSBachelor's degree in engineering and/or business or related field with 8years of experience OR Masters + 6 years of experience OR PhD + 3 years ofexperienceExperience working in engineering / product development environmentProven experience in program management or complex project management withmultiple workstreamsProven stakeholder management skillsStrong interpersonal and communication skills, with the ability to leadstatus presentations to customers, fluent in writing and speaking EnglishStrong organizational and time management skills, possesses a sense of urgencyProjects a professional image and demonstrates business acumen, driven tosucceedStrong leadership and mentoring skillsCompetency in Microsoft applications including Word, Excel, and Outlook.Ability to travel domestically up to 25% of timePREFERRRED QUALIFICATIONSBachelors + 12 years of experience / Masters + 10 years of experience/ PhD+ 7 years of experience6 years of experience in Program Management with an enterprise software andtechnology deployment focusDemonstrated use of relevant Ansys software or knowledge of other commercialCAE, CAD, EDA, PLM software packagesExperience with both Waterfall and Agile Project Management methodologiesAbility to interact effectively with customers senior business managersALIGNING YOUR VALUES TO OUR SOLUTIONSAt Ansys, our diverse, collaborative teams give us the strength andinsight to solve the world's most challenging engineering problems. Our ONEAnsys culture has at its core:Customer FocusResults and AccountabilityInnovationTransparency and IntegrityMasteryInclusivenessSense of UrgencyCollaboration and TeamworkENGINEERING YOUR CA