84162BR

Job Title:

Senior Account Manager - Remote

Department/Function:

Sales, Customer Service & Origination

Job Description:

Senior Account Manager - Remote

Position Summary:

The Nutrition division of ADM is searching for a proactive, experienced Senior Account Manager. The candidate will actively take ownership of our products, support business growth, and foster relationships with new and existing clients. This position requires prospecting and negotiation skills, product application knowledge, virtual selling, and other sales & marketing activities. The preferred location is in the Northeastern U.S., working remotely, but will consider a candidate with close proximity to an airport and the ability to travel. This position with the nutrition business unit will be working with a range of innovative ingredients for food and beverage flavor creation, aroma chemicals and a portfolio of citrus ingredients.

The candidate should exhibit the following:

• Be a talented and competitive team member who thrives in a fast-paced, complex sales environment with a high level of drive to excel while sharing a willingness to learn amongst a larger sales group.

• Sourcing and managing new sales opportunities through inbound lead follow-up and outbound communication while promoting the entire ADM Nutrition portfolio of ingredients for all targeted market segments.

• Develop rapport with the broader sales team while actively identifying the appropriate placement for new customer leads based on overall product opportunity.

• Customer management responsibility with sample/opportunity entry, project management, and lead follow-up.

• Maintain working relationships with all cross functional support teams including CD&D, Regulatory, Customer Service, Procurement, and Legal.

• Implement and execute an aggressive, proactive call schedule to increase customer connectivity with sales team.

• Use of web based reporting tools and to improve overall sales effectiveness.

• Maintain thorough product knowledge of all nutrition ingredients.

• Lead all post-sale administration efforts

Job Responsibilities:

• Prepares targeted approach and process to effectively distribute sales leads and prospects to sales team.

• Act as power user of customer relationship management systems allowing for management of customer pertinent activity while managing and updating customer activity.

• Assists in communication and customer support to all assigned team based customers

• Maintains accurate records of all quotes, sales, activity reports and contract balances

• Provide detailed reporting to sales leadership through the use of Salesforce.com and other analytical tools

• Adheres to all company policies, procedures and business ethics codes

• Maintains constant contact with all potential customers to ensure high levels of customer satisfaction

Job Requirements:

• An undergraduate degree is required.

• A minimum of 2 years of sales experience with knowledge of aroma chemicals, flavor creation for beverage, and citrus ingredients.

• Ability to build new and existing relationships with key customers, cross functional team members, and sales organization.

• Excellent written and oral communication skills

• Demonstrated skill using a CRM system such as Salesforce.com

• Teamwork skills--ability to share ideas, work with and assist other members to ensure the success of the team.

• Strong organization, time management and negotiation skills.

• 50% travel within continental North America is required.

Excited about this role but don’t meet every requirement listed? Studies show that often applicants will self-select out if they don’t check every box. We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.

ADM requires the successful completion of a background check.

REF:84162BR

Req/Job ID:

84162BR

City:

Erlanger

State:

KY - Kentucky

Ref ID:

#LI-JW1

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About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.

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#IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

We welcome everyone to apply, especially those individuals who are underrepresented in our industry, as we strive to ensure our workforce represents the world that we help to feed: people of color, women, gender non-conforming, LGBTQIA+, veterans and persons with disabilities. For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Diversity, Equity and Inclusion | ADM. (https://www.adm.com/en-us/culture-and-careers/diversity-equity-inclusion/)

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Benefits and Perks

Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:

• Physical wellness – medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).

• Financial wellness – flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers’ compensation, legal assistance, identity theft protection.

• Mental and social wellness – Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).

Additional benefits include:

• Paid time off including paid holidays.

• Adoption assistance and paid maternity and parental leave.

• Tuition assistance.

• Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.

*Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter.