Description:

KEY ACCOUNTABILITIES:

1. Understand and maintain excellent working knowledge of products and services. Must be proficient regarding benefits, coverage, billing, payments and claim policies and procedures.

2. Works with Brokers/Individual policyholders to provide plan options for renewals and new business.

3. Provides telephone customer service and written communications to brokers and individual policyholders as required.

4. Logs all calls and interactions as required.

5. Performs other related projects as assigned.

TECHNICAL KNOWLEDGE, EXPERIENCE, SKILL REQUIREMENTS:

1. Must have Health Insurance License, which if not current will be required to be current within 10 days of hire.

2. At least 1 year of previous industry related experience in the area of marketing, sales or client services preferred.

3. Familiarity with operation including claim, customer service billing and enrollment preferred.

4. Excellent oral, written communication and interpersonal skills required.

5. Experience preferred in Microsoft office products, Compass or Amisys, a plus.

6. Good problem solving skills required for benefit interpretation for problem resolution.

7. Ability to work independently.

   About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.