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Randstad Full Time Virtual Customer Care Agent in Fortson, Georgia

Full Time Virtual Customer Care Agent

job details:

  • location:Fortson, GA

  • salary:$11 per hour

  • date posted:Tuesday, September 10, 2019

  • experience:Entry Level

  • job type:Temp to Perm

  • reference:S_797720

job description

Full Time Virtual Customer Care Agent

You will use your most dynamic customer service skills while working remotely from home, as you engage with the consumer and help to resolve any questions they may have. Use the tools provided to you to help troubleshoot and gather information to ensure the consumer ends the phone call satisfied. Top performing representatives have the opportunity to be hired into Whirlpool Corporation after a ninety day period as well as become eligible for performance based raises.

The customer care center is open Monday through Friday from 8:00 AM to 8:15 PM and on Saturdays from 8:00 AM to 5:00 PM Eastern Time. Must be available during that time frame.

Responsibilities:

Responsible for answering virtual inbound consumer calls.

Working hours: 8:00 AM - 8:05 PM

Skills:

Candidates need to have the ability to sit for the duration of their shift while using a computer and wowing our consumer with their knowledge and passion.

*Ability to multi-task

*Excellent verbal and written communication

*Intermediate computer skills and Windows experience

*Excellent problem solving ability

*Great phone presence

*Ability to show empathy

Education:

High School

Experience:

Entry Level

Qualifications:

*Ability to connect to an Ethernet outlet

*At home desk area

*Pass an Internet Speed Test

*Keyboard proficiency (35 WPM)

*Computer literacy of a 80% Higher

*High School Diploma

What's in for you?

*Monthly $60 dollars of internet reimbursement

*Ability to work remotely out of the comfort of your home

*Ability to make extra commission each month ($5-500 averaging)

*Career path

*Competitive Benefits

We are very interested in meeting passionate candidates, and are looking forward to speaking with you!

Please contact Site Managers:

Sydney Zamora: sydney.zamora@randstadusa.com

Amanda Karn: amanda.karn@randstadusa.com

Please call 888-900-3850 and leave us your first name, last name, date and time of call and best contact number for us to reach you.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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