LOCAL CANDIDATES ONLY

Adecco is currently recruiting for a bilingual (English-Spanish) Customer Service Representative to work full time, temp-to-hire in Franklin, MA. Hours are either 8:00 AM to 5:00 PM and the hourly pay rate is $20. To apply click on Apply Now.

As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience.

This work must be performed on site in Franklin, Massachusetts. Applications from outside of the Franklin area will not be reviewed.

Duties:

• Assist customers and business partners via telephone and email.

• Handle customer complaints in a calm, professional manner.

• Diagnose, assess and resolve problems or issues.

• Monitor progress of delivery routes.

• Scan haul-away pods and verify stamps.

• Process changes or cancellations to delivery orders.

Requirements:

· Experience with Microsoft Office - Word, Excel, PowerPoint.

· Great communication skills including a clear professional voice.

• High school diploma or equivalent.

• Strong customer service skills and the ability to satisfactorily resolve issues.

• Ability to thrive under pressure while delivering solutions that exceed customer expectations.

Preferred, but not Required:

• 1-year related experience preferably within a call center environment.

For instant consideration for this position click on Apply Now.

Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit: http://www.adeccousa.com/candidate-privacy/ The Company will consider qualified applicants with arrest and conviction records.

Pay Details: $20.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.