Job Information
Andvaris Inc Licensed Health Insurance Agent - Remote in Grand Rapids, Michigan
Job Overview:
As a Licensed Health Insurance Agent, you will identify and assess customer needs, establishing trust and rapport through effective communication. You will provide accurate information, resolve complaints in a timely manner, and maintain meticulous records. You will contribute to customer loyalty and satisfaction by consistently exceeding customer expectations.
Pay:
$20.00
Schedule and Shift:
Monday to Friday from 8:00 AM to 5:00 PM
Primary Job Responsibilities:
- Identify and assess customers' needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure the resolution.
- Keep records of customer interactions and process customer accounts.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers.
Prolonged periods of sitting at a desk and working on a computer.
Qualifications: