USNLX Virtual Jobs

USNLX Virtual Careers

Job Information

Andvaris Inc Licensed Health Insurance Agent - Remote in Grand Rapids, Michigan

Job Overview:

As a Licensed Health Insurance Agent, you will identify and assess customer needs, establishing trust and rapport through effective communication. You will provide accurate information, resolve complaints in a timely manner, and maintain meticulous records. You will contribute to customer loyalty and satisfaction by consistently exceeding customer expectations. 

 

Pay: 

$20.00

Schedule and Shift:

  • Monday to Friday from 8:00 AM to 5:00 PM

     

Primary Job Responsibilities:

  • Identify and assess customers' needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure the resolution.
  • Keep records of customer interactions and process customer accounts.
  • Follow communication procedures, guidelines, and policies.
  • Take the extra mile to engage customers.
  • Prolonged periods of sitting at a desk and working on a computer.

     

Qualifications:

DirectEmployers