Account Manager (Remote) - Iron Mountain, MI

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Date: Jun 7, 2024

Location: HCI Non Hubbell Location, CT, US, 06484-4300 Iron Mountain, MI, US, 49801

Company: Hubbell Incorporated

Job Overview

The Account Manager builds long-lasting, productive, and mutually beneficial relationships with Systems Control’s utility customers. This role is responsible for identifying prospect customers, developing business within existing customers, positioning Systems Control favorably throughout RFP and bid processes, and ultimately taking ownership over customer satisfaction.

A Day In The Life

• Own and manage a portfolio of customer relationships with responsibility for the growth and performance of those accounts

• Develop individual account strategies to ensure long-lasting, productive, and mutually beneficial customer relationships

• Work in partnership with project management and cross functionally within Systems Control to advocate for client needs including pricing, engineering, manufacturing, and senior leadership; resolve issues and strive to continuously improve service levels

• Build a deep understanding of Customers’ needs, the competitive landscape, and Systems Control’s offering to best position Systems Control to win business and serve our customers

• Provide input to and execute the overall business strategy to drive growth and improve commercial performance

• Support customer contract negotiations

• Develop and maintain account records including robust pipeline of opportunities in a CRM for new and existing clients.

• Travel 50% or more

• Some Key Performance Measurements may include:

• Existing account growth in excess of 15% annually and total portfolio growth in excess of 20%

• Continue developing a broad base of blue-chip customers while mitigating and managing customer concentration

• Collaborate with BD team to develop appropriate methodology and collaborate with operations and pricing teams to capture real time feedback on pricing initiatives and strategies to drive margin improvement and increase market opportunities

• Define and deploy weekly/monthly KPIs to analyze trends, performance and execution of sales

• Build accurate and reliable 6 to 12-month forecasts to support operations and internal planning efforts

• Leverage existing customer relationships to identify parallel growth market opportunities

• Negotiate contracts that represent the best interest of the business while managing and minimizing exposure and risk

What will help you thrive in this role?

• Bachelor’s Degree in business or a technical discipline

• Solid experience in sales or with commercial teams in an industrial and/or utility-oriented environment

• Experience with senior level relationships at large scale electric utilities

• Diverse functional experience would be helpful (including pricing, marketing, go to market strategy, revenue management, and sales)

• Collaborative, flexible and open-minded. Able to thrive in a team-based environment. Exhibits a high degree of autonomy with a proven ability to pull disparate pieces together across the organization and ‘get things done.’

• Analytically-oriented perspective towards business development, integrating analytics and technology into decision-making and resource allocation

• Demonstrated selling and negotiation skills

• Extreme customer focus; Must be a model steward for Systems Control’s long legacy of close partnership with customers and Industry Brand of Extraordinary Customer Service

Competencies

Building Relationships and Networks

Communicating and Influencing

Customer Focus

Developing Trust and Inspiring Others

Emotional Intelligence

Enabling Execution

Global Business Acumen

Initiative and Drive

Leveraging Learning and Feedback

Planning, Organizing, and Decision Making

Positive Approach and Stress Tolerance

Resolving Conflict

Hubbell Incorporated

Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.

The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses.

We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.

Hubbell Utility Solutions

Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications. HUS provides the critical components that allow the grid to reliably transmit and distribute energy, as well as the communications and controls technologies to make the grid smarter and more flexible.

Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.