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CrowdStrike, Inc. Sr. License Management Consultant (Remote) in Kirkland, Washington

CrowdStrike, Inc. Full time R18188

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role:

CrowdStrike is seeking a License Management Consultant to join our License Management Services ("LMS") team. LMS is responsible for customer compliance with CrowdStrike's licensing agreements and tasked with protecting our intellectual property by identifying and recovering bookings from our non-compliant customers and partners. This role will be actively involved in proactive customer audits, reconciling entitlements against deployment and relentlessly pursuing expired and expiring subscription renewals.

What You'll Do:

  • Lead all activities associated with end user software license compliance audits

  • Perform extensive data telemetry and related licensing analysis as part of audit execution

  • Interact with cross functional internal teams and manage multiple audits simultaneously

  • Assist with facilitation and use of CrowdStrike internal technology-based tools and/or methodologies to review, design and/or implement compliance services and related program offerings

  • Collaborate with sales in the pursuit of license compliance initiatives

  • Act as a liaison between end users and Sales to resolve and prevent future compliance issues

  • Assist in the development and implementation of compliance program policies to support internal growth

  • Document and distribute best practices for subscription management and subscription optimization

What You'll Need:

  • At least 5+ years prior experience in a customer contact role and/or in audit/software license compliance review role with a strong background in auditing techniques

  • Strong written and verbal presentation skills including the ability to translate technical information to a variety of technical and non-technical audiences

  • Proven relationship building experience and instilling trust with customers and internal stakeholders

  • Strategic thinker with the ability to make prudent business decisions

  • Working knowledge of relational databases to facilitate data analysis

  • Self-driven, highly motivated and independent in completing assigned tasks

  • Ability to prioritize in a pressured environment to consistently deliver desired outcome

  • Experience in creating and analyzing customer telemetry reports

  • Excellent commercial skills, including managing programs and projects

  • Strong negotiation and conflict resolution skills

  • Complete understanding of the software subscription business model and ability to describe in convincing fashion the value generated for customers

  • Handling the pressure of Sales cycles

#LI-Remote

#LI-AY1

Benefits of Working at CrowdStrike:

Remote-first culture

Market leader in compensation and equity awards

Competitive vacation and

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