Job Information
CrowdStrike, Inc. Sr. License Management Consultant (Remote) in Kirkland, Washington
CrowdStrike, Inc. Full time R18188
#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.
About the Role:
CrowdStrike is seeking a License Management Consultant to join our License Management Services ("LMS") team. LMS is responsible for customer compliance with CrowdStrike's licensing agreements and tasked with protecting our intellectual property by identifying and recovering bookings from our non-compliant customers and partners. This role will be actively involved in proactive customer audits, reconciling entitlements against deployment and relentlessly pursuing expired and expiring subscription renewals.
What You'll Do:
Lead all activities associated with end user software license compliance audits
Perform extensive data telemetry and related licensing analysis as part of audit execution
Interact with cross functional internal teams and manage multiple audits simultaneously
Assist with facilitation and use of CrowdStrike internal technology-based tools and/or methodologies to review, design and/or implement compliance services and related program offerings
Collaborate with sales in the pursuit of license compliance initiatives
Act as a liaison between end users and Sales to resolve and prevent future compliance issues
Assist in the development and implementation of compliance program policies to support internal growth
Document and distribute best practices for subscription management and subscription optimization
What You'll Need:
At least 5+ years prior experience in a customer contact role and/or in audit/software license compliance review role with a strong background in auditing techniques
Strong written and verbal presentation skills including the ability to translate technical information to a variety of technical and non-technical audiences
Proven relationship building experience and instilling trust with customers and internal stakeholders
Strategic thinker with the ability to make prudent business decisions
Working knowledge of relational databases to facilitate data analysis
Self-driven, highly motivated and independent in completing assigned tasks
Ability to prioritize in a pressured environment to consistently deliver desired outcome
Experience in creating and analyzing customer telemetry reports
Excellent commercial skills, including managing programs and projects
Strong negotiation and conflict resolution skills
Complete understanding of the software subscription business model and ability to describe in convincing fashion the value generated for customers
Handling the pressure of Sales cycles
#LI-Remote
#LI-AY1
Benefits of Working at CrowdStrike:
Remote-first culture
Market leader in compensation and equity awards
Competitive vacation and