Remote training will begin this Summer (June/July Timeframe) Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight." Our Values: Champion People - be empathetic and help create a place where everyone belongs. Grow with purpose - Be inspired by our higher calling of improving lives. Be Alight - act with integrity, be real and empower others. It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. THE ROLE As a Disability Case Manager. You'll need to be prepared to think on your feet while supporting individuals who are making major life decisions. You'll find yourself working with a committed group of colleagues who are not afraid of hard work or rapid change. We go home every day knowing that the work we do really matters and that we make a difference in people's lives. In this Disability Case Manager position, you will find yourself working in a modern workspace (when we return to our offices) and in an environment with kind and caring peers and managers. We care about one another as well as the health and well-being of our clients and employees. We strive to accomplish our goals together and we celebrate successes by honoring you as an individual and as part of a larger team. Our Disability Case Manager ensures high quality customer service in disability case management, by serving as the critical communication link between all parties involved in medical disability cases. As the subject matter expert for client-specific absence plans, you will review medical documentation, claim decisions, and utilize clinical consultants, advisors, and vocational rehab counselors on a variety of case management initiatives including medical disability durations, return to work obstacles and/or return to work planning and clinical guidance/education. There is a requirement to attend the paid training (6 weeks) for the duration of the training period. RESPONSIBILITIES Act as subject matter expert for client-specific absence and disability leave plans. When applicable, research to gain necessary information relevant to the case management process. Ascertain optimal recovery duration based on MDGuidelines criteria and set forth RTW expectations through proactive case management. Demonstrate adherence to Alight's values and performance guidelines, including complete and accurate documentation, schedule adherence, meeting all turnaround times as defined by the plan design, and client specific quality thresholds. Manage production requirements, organize priorities, provide timely intervention, and maintain sensitivity to confidential records. Ensure quality standards for case management are met. Implement Alight's continuous quality improvement process whenever efficiencies or quality standards are not met. May attend scheduled medical roundtables with clinical staff to present clinical trigger documentation to drive claim management. Proactively communicates with client employees, client representatives and all related internal stakeholders as needed. Manage caseload efficiently, organize priorities, provide timely intervention, and maintain sensitivity to confidential records. Ensure quality standards