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ARAMARK Facilities Operations Excellence Manager - Remote/Travel in Philadelphia, Pennsylvania

Job Description

The Facilities Operational Excellence Manager is responsible for providing leadership, support, auditing, and consultative services to develop and enhance new and existing facilities accounts programs and tools. Provides national support to individual regions and accounts in the implementation and improvement of systems, standards, and processes to ensure consistency of Aramark?s operating programs and consistency of Aramark?s operating capability from one facility to the next.

This position is remote based but will require 60%-70% travel.

Scope of Role

Support facilities operations for a $60M major manufacturing and distribution account with a national footprint

Job Responsibilities

  • Develop and be accountable for a safety culture that creates a work environment where no one gets hurt.

  • Chief safety officer for account

  • Manage Aramark safety program, Job Hazard Assessments, incident investigations and reporting,

  • ISNet advocate and SME for vendor safety and accountability

  • Use operational expertise to pilot, incubate, document, and implement new and existing processes, best practices, and technologies.

  • Publish and maintain Standard Operating Procedures (SOPs) that reflect best practices for the account.

  • Develop, implement and maintain resources to support processes, accountability, and reporting

  • Develop and manage training and training resources in support of account processes

  • Provide national support to team members to review, assess, and improve account operations.

  • Represent the account as an active member of the Facilities Operational Excellence team at the Facilities Center of Excellence

Additional Responsibilities

  • Utilize technical expertise to evaluate Aramark's operating program standards, measure performance and recommend solutions in order to enhance or improve operations.

  • Document observations and recommendations with formal reporting methods for client and internal audiences.

  • Assist in the development, implementation and facilitation of technical and operational training programs for Facilities Front Line managers and employees.

  • Tour and inspect the facility to ensure total quality management requirements in maintenance, custodial and grounds operations.

  • Ensure compliance with all OSHA/EPA regulations and other local, state, and federal government regulations.

  • Obtain technical skills and knowledge of equipment related to maintenance, custodial, energy and grounds/landscaping operations.

  • Operations project management ? lead or be involved with all operational optimization activities within the account.

  • Business process compliance ? collaborate with unit leadership and regional teams to support consistent execution of processes. Conduct routine site audits

  • Prepare reports/presentations and deliver to team and/or client during regular meetings/reviews and as required.


  • Solid strategic, analytical, and decision-making

  • Developing/implementing best practices/SOPs for multiple units/locations..

  • Project management

  • Strong interpersonal and cultural awareness acumen

  • Excellent oral and written communication

  • Ability to influence and collaborate with others to coordinate activities and accomplish goals.

  • Microsoft office fluency ? Word, Excel, Powerpoint, Teams

  • Smartsheet familiarity

  • Advanced data manipulation skills a plus (PowerBI, advanced excel scripting, etc.)

  • Process driven but Outcome oriented. Ensures measurable consistent improvement through deliberate application and reinforcement of documented, repeatable processes.

  • Self-Starter ? Able to operate independently. Takes initiative within area of responsibility to identify and act on opportunities. Can execute within assigned role with minimum guidance.

  • Ability to handle and prioritize activities across multiple projects/areas of responsibility.

  • Able to travel nationally 60-80%


  • Bachelor degree with a minimum 7 years of experience in facilities management or related fields

  • Strong preference for manufacturing and/or distribution center/warehousing experience

  • Working knowledge of facility operations, energy solutions, and/or construction services also required.

  • PMP, Lean Six Sigma, and/or OSHA safety certifications desired

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .