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TEKsystems REMOTE - Fonteva Systems Admin (W2 Only) in Philadelphia, Pennsylvania

Our client is searching for a Salesforce Administrator with Fonteva experience for long-term contract that can be worked remotely.

All candidates must work directly for TEKsystems on a W2 basis for this position and no sponsorship is available

Fonteva experience is required to be considered for this role.

Description:

The Salesforce Administrator will focus on customizing the Salesforce Platform to meet the continual needs of the business. This position will build, configure, and automate technology solutions to deliver business value and work with all stakeholders to define system requirements and customize the platform. The focal point of this position is to enable users to get the most of our Salesforce technology.

Core responsibilities include supporting users, managing data, maintaining security standards, and delivering actionable analytics.

Duties:

• Data management to improve/maintain Salesforce data quality and integrity through data cleansing, de-duping, implementing rules and automation and other data management techniques as needed

• Resolve user support tickets

• All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules

• Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, automations, dashboards, and reports

• Configure and manage advanced features such as Salesforce.com API, data imports/exports, data loads from legacy systems, customizations, etc.

• Develop and maintain reports, dashboards, workflows, and other automation

• Monitor and improve user adoption

• New user and ongoing user training

• Create training materials and technical procedural documentation

• Working with integrated applications including DocuSign, HubSpot, Qualtrics, Aventri, etc.

• Create a platform roadmap and define priorities, liaising with stakeholders

• Own the communication of any platform changes to end users and stakeholders

• Identify and gather requirements from users & stakeholders, translating into best practice, scalable solutions with a focus on exceptional user experience

• Make recommendations and design solutions that improve user experience, expand platform utilization, and align with the overall company strategy

• Proactively identify new opportunities to support additional business processes or functions

• Research changes in upcoming versions of Salesforce.com in order to provide recommendations that enhance productivity

• Work with department managers to drive efficiency through tooling and business process automation

• Translate business requirements and user stories into working solutions using appropriate configuration and development approaches

Pay will be based on experience.

All employees must be willing to submit to a drug and background check

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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