Advanced Recovery Systems, LLC Community Outreach Specialist - Remote in Upper Marlboro, Maryland
We are seeking Community Outreach Specialist to join our Team!
Advanced Recovery Systems is an integrated behavioral healthcare management company dedicated to the treatment of addiction, substance abuse, eating disorders and mental health issues. We put behavioral health front and center, providing assistance to people with substance abuse issues, addictions and mental health concerns.
With facilities in various regions of the U.S., we have been furthering this mission since our inception, applying our advanced approach to patient care.
Every facility in the Advanced Recovery Systems network strives to provide the highest quality of care, using evidence-based therapeutic models that really work. Our goal is to help men, women and adolescents live healthy, happy lives without the burden of substance abuse or mental illness.
This is a Remote role supporting our Nationwide market.
The Community Outreach Specialist will support marketing and outreach efforts for the Advanced Recovery Systems facilities through outbound business to business calls and prospecting, introducing ARS to new business opportunities. This position will also include retention of current business and bringing back pre-existing business. Position will include daily, weekly and monthly metric goals.
Core Job Duties:
Generating new business through outbound telephonic and video communication to local providers, union partners and clinical providers
Retaining and bringing back old business accounts, through telephonic, email and video communication and nurturing existing referring relationships
Identify additional points of contact in each market for outreach coordinators to build relationships
Document and communicate call and internet metrics to internal and client teams
Collaborate with intake coordinators to improve client experience
Effective communication to business development staff/cross-departmentally
Meeting daily, weekly and monthly metrics for position scope
Ability to present ARS facilities in an informative and professional manner
Ability to convert business when applicable
Consistent, detailed documentation in CRM software
Ability to work under pressure and handle multiple priorities with minimal supervision
Solid teamwork and interpersonal skills; is courteous, creative, enthusiastic, positive, and professional
Ability to provide exceptional customer service focus with all levels within and outside of the organization; including frequent interaction with executives and partner accounts
Ability to self-start and engage appropriate resources as needed. Ability to work independently on most aspects of job.
Ability to appropriately handle sensitive and confidential information with a high level of discretion
Ability to handle multiple tasks in a fast-paced environment while using sound judgment to make accurate, efficient decisions
Excellent organizational and follow-through skills, attention to detail
Other duties as assigned
Bachelor’s degree in marketing, public relations, sales, business, or related field preferred
Minimum two (1) years of experience in business development/referral relations.
Experience in the behavioral healthcare industry preferred; Addiction Treatment segment is a plus
Valid driver's license; Company's current automobile insurance carrier approval required for travel
We offer great benefits including 401(k), paid time off plan, medical, dental, vision, and much more.
Advanced Recovery Systems, a national integrated behavior healthcare management company dedicated to the treatment of addiction, substance abuse, eating disorders and mental health issues. We invite you to learn more about us at our website!
The Company complies with state and federal nondiscrimination laws and policies that prohibit discrimination based on age, color, disability, national origin, race, religion, or sex. It is unlawful to retaliate against individuals or groups based on the basis of their participation in a complaint of discrimination or on the basis of their opposition to discriminatory practices/EEO
We are proud to be a drug-free workplace.
External Company URL: https://www.advancedrecoverysystems.com/careers/
Street: 13400 Edgemeade Road