Description Providence Health Plan caregivers are not simply valued - they're invaluable. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Do you wish to join a team of pharmacy professionals? We at Providence Health Plan (PHP) Pharmacy are looking for you to join our team. We support our pharmacy plans and the member care by providing our expertise in the application of pharmacy benefits management. This means that we have a phone center and prior authorization center focus. Excellent communications skills and attention to detail are required for this role. Daily work involves an inbound call center setting that communicates directly with various departments within the health plans, members, network pharmacies, and other health care providers and their staffs regarding medication management programs and initiatives. The position also communicates directly with state and federal regulatory entities. We are excited to receive your application join our team of highly skilled professionals at Pharmacy Member Services. Providence Health Plan is calling a Quality Pharmacy Technician, Call Center who will: Be responsible for performance of technically detailed pharmacy and benefit work affecting pharmacy and health plan operations, programs and information systems in the Pharmacy Services Department of the Healthcare Experience & Operations Division Integrate technical pharmacy aspects with that of medical review, case management, mental health/chemical dependency, and quality management Communicate directly with Providence Health Plan (PHP) Customer Service and PHP Members, PHP Network Pharmacies, and regulatory entities at the federal and state level Communicate directly with pharmacists, nurses, physicians, and other health care providers and their staffs regarding claims, medication management programs, and initiatives We welcome remote work for residents residing and living within a commutable distance (30-40 miles) of our office location listed below: Oregon: Beaverton Note: This position may require for you to report into the office for various training requirements. Required qualifications for this position include: Bachelor's Degree -OR- a combination of equivalent education and experience 3+ years pharmacy technician experience -OR- 2+ years' experience as a pharmacy technician in a managed care environment Oregon Pharmacy Technician License -OR- Oregon Certified: Pharmacy Technician License Preferred qualifications for this position include: National Certification as a Pharmacy Technician Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vuln