Job Information
Cyprus Credit Union Bilingual Virtual FSR in United States
We are hiring a Bilingual Virtual Teller . Are you passionate about customer service and have a strong work ethic that embodies what credit unions stand for? Are you interested in starting a career with an exciting and respected financial institution that offers opportunities for comradery, professional growth, and advancement? If so, please read on!
The future of Cyprus Credit Union is only as bright as our team. We employ a team of like-minded banking professionals. In order to attract and retain quality talent, we offer competitive pay, and comprehensive benefits, provide opportunities for employee advancement, share resources for career development, and encourage a work-hard/play-hard lifestyle. Additionally, we value diversity, volunteering for our communities and taking steps to do our part in reducing our carbon footprint.
As a Virtual Teller you will earn a competitive pay depending on your experience and qualifications with the opportunity for bonuses and incentives. Pay increase for English/Spanish speaking. We also offer both our part-time and full-time member services employees the following comprehensive benefits:
Health, dental, life, and vison insurance plans
401k and retirement savings plan
12 paid holidays
Paid day off for your birthday
PTO that will start accumulating on day one
Earn additional PTO when you volunteer in the community
Competitive tuition reimbursement
Due to our "Most loved" atmosphere, Cyprus Credit Union was named one of the BEST credit unions to work for since 2020!
Here at Cyprus we value the success and rewards that come as we learn and grow together! Through our "career pathing "programs we offer continuous trainings that can provide you with opportunities in advancement. If this sounds like something you have been waiting for, don't hesitate apply now to start your future with Cyprus!
A DAY IN THE LIFE AS A VIRTUAL CREDIT UNION TELLER
For our members you will be the first point of contact. Your positive attitude as you greet members will go a long way with our loyal customers. As an ambitious learner and team member, you will eagerly take on all service opportunities. You will be responsible for performing a broad variety of member services via a Virtual Teller/Video Chat environment; such as:
Checking account balances
Transferring funds
Calculating interest
Assist members with bookkeeping and checking account issues and concerns
Answer member questions regarding Credit Union services provided
Perform a variety of account maintenance
Cross-sells credit union services
Assists or refers members to the appropriate employees or departments with any and all questions or problems that arise
Support member video teller transactions with accuracy and efficiency while adhering to all established teller procedures.
JOB QUALIFICATIONS
Ability to maintain a calm demeanor within challenging situations
Exceptional communication, grammar, and mathematics skills
Keen attention to detail
Ability to work independently and with a team
Take pride in professionalism
Maintain confidentiality
Outgoing and welcoming personality
Spanish / English speaking skills
Education/Certification:
High school graduate or equivalent.
BANKING WORK SCHEDULE FOR A VIRTUAL TELLER
This full-time Virtual Teller position in member services offers a set scheduled shift of: Monday-Friday from 9:00 PM - 6:00 PM with an occasional 10:00 AM - 7:00 PM some Saturdays are required from 8:45 AM to 3:00 PM. You would always have your Saturday evenings and all day Sunday free!