DealerSocket Virtual Classroom Instructor in United States
VIRTUAL CLASSROOM INSTRUCTOR
A Virtual Classroom Instructor is responsible for training customers remotely via Hands-on Lab.
Hands-on Lab is a unique software training method that involves up to 12 class members joining an
online training session and completing learning exercises in a live software environment, under the
direction of the Virtual Classroom Instructor. The Virtual Classroom Instructor can see the screens of
each learner simultaneously and provide coaching as needed.
Hands-on Lab training sessions are segmented into distinct product areas and skill levels. The Virtual
Classroom Instructor will be required to learn and teach all product areas of the DealerSocket software
suite according to established class outlines.
A Virtual Classroom Instructor will teach multiple live training sessions per day. Non-teaching time will
be spent creating training content, helping customers register for and join training sessions and other
tasks as needed to support the business.
Complete certification process in a timely manner
Ensure that assigned training sessions begin on time
Follow the defined training outlines to deliver a consistent training experience for our customers
Present training material in an understandable, engaging manner
Learn the context of how DealerSocket’s software can be used to help an automotive dealership
become more successful
Answer questions that arise during training sessions
Provide technical assistance for class members joining the training session
Contribute to the creation of additional training materials
History of reliability in previous positions
Strong verbal presentation skills
Patient demeanor with customers
Willingness and ability to quickly learn new software
Ability to troubleshoot basic computer issues
Ability to learn and follow a training outline
Ability to work 40 hours per week
Drive for excellence and willingness to adapt quickly to change
Must be able to work out of the Draper, UT office
PERKS & BENEFITS
Medical, Dental, Vision, 401k
Company-paid Life & Disability Insurance
Paid Vacation, Sick Days & Holidays
Paid Parental Leave
Collaborative & Open Office Environment
DealerSocket is a leading provider of software for the automotive industry. Our mission is to drive the future of automotive, by simplifying the experience for its customers and partners with a suite of seamlessly integrated products. DealerSocket’s suite of products includes advanced Customer Relationship Management (CRM), innovative Digital Marketing and Websites, robust Vehicle Inventory Management, insightful Analytics Reporting, and solutions to streamline dealer operations such as Desking, Credit Reporting, Compliance, and a Dealer Management System (DMS) for dealers of all sizes. To put it simply: we help dealers sell and service vehicles more profitably, while improving their customers’ experience. The DealerSocket Team is more than 1,200 employees strong, serving nearly 9,000 dealerships. We hire the best and brightest employees with offices in Dallas Texas (HQ), Southern California, Arizona, Utah, Wisconsin, New York, Kaliningrad RU, and Bangalore, India.
Visit dealersocket.com/careers to learn more about how you can join our winning team!