Resp & Qualifications

PURPOSE:

This role is responsible for developing new business opportunities and/or retain existing business. This position represents the organization in acquisition strategy development, prospecting, network analytics, financial evaluation and negotiating with federal employees using consultative selling skills in order to grow new business and/or retain existing business and enhance profitability.

ESSENTIAL FUNCTIONS:

• Under general guidance, aggressively grow new business and/or renew existing business for medical and ancillary products in the FEHBP Division. Ensure appropriate update of Sales strategy/sales activities documentation on a monthly basis.

• Develop strong relationships utilizing strategic and consultative selling skills both in person and through virtual channels.

• Provide documented formal training of assigned agencies and post offices throughout the year including the use of virtual training technology where appropriate. Must be able to create and effectively conduct training presentations on all medical and ancillary products, as well as regulatory changes.

• Management and coaching of assigned Agency Benefits Officers to ensure paperwork and enrollment process is followed correctly. Take appropriate action where necessary to ensure that distribution partners are following guidelines.

QUALIFICATIONS:

Education Level: Bachelor's Degree, Business, Finance or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Experience: 3 years sales/healthcare experience in a similar sales position.

Licenses/Certifications: Current health and life license for the jurisdictions of Maryland, DC, and Virginia, Upon Hire Required.

Preferred Qualifications:

• Experience in a similar sales position with a competitor or another Blue Cross Blue Shield plan is preferred

• REQUIRED to live in the CareFirst service area (MD, DC, Northern VA)

Knowledge, Skills and Abilities (KSAs)

• Knowledge and understanding of CRM, Salesforce, and other client management tools.

• Strong customer service orientation.

• Ability to recognize, analyze, and solve a variety of problems.

• Excellent communication skills both written and verbal.

• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Salary Range : $60,800 - $98,800

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Department

FEP Service Charge

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship.

#LI-TJ1

REQNUMBER: 20085