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IQVIA Digital Media Specialist, Social Platforms (Remote) in Wayne, Pennsylvania

MedData Group, an IQVIA business, is the industry leader in HCP data solutions fueling omnichannel digital pharmaceutical, medical device, biotech, health IT and other healthcare related advertising campaigns. We provide industry leading data solutions for programmatic, social, email and AdvancedTV targeting. With hundreds of dimensions of professional, demographic, organizational, practice, clinical behavior and claims data, and a contact database of over 10 million HCPs (Physicians, NPs, PAs, Allied Health, Pharmacists, Hospital Professionals and more), we deliver solutions that enable digital targeting, engagement and measurement for healthcare marketers.

As a part of our global group, you’ll find a fast-paced, collaborative and fun work environment where creative/driven people apply their talents to deliver innovative products and services with the objective of ensuring customer satisfaction and delight.

About The Job:

  • Act as the Customer Success team’s go-to for in-depth social activation questions & expertise

  • Support IQVIA's process to track social actualizations to ensure accuracy in EOM reporting

  • Troubleshoot delivery issues and provide feedback to our Product Management and Engineering teams on opportunities to make our products more efficient and effective

  • Ensure social audience segments are quickly and accurately shared to the client

  • Act as the point of contact for the client on any social related questions that may come up

  • Build out training materials for new hires and present capabilities to the team

  • Create audience strategies to ensure client success in their campaigns

  • Build a deep expertise of how the IQVIA's platform and its API integrations work, leveraging your expertise to improve best practice documentation and help new team members get up to speed

Qualifications

Qualifications

  • Knowledge of digital media buying and/or hands-on experience with social media ad platforms

  • Familiarity with ad serving platforms (Google Ad Manager, Sizmek, etc)

  • Experience troubleshooting audience sharing issues

  • The ability to travel up to 20%

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

As the COVID-19 virus continues to evolve, IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status

EEO Minorities/Females/Protected Veterans/Disabled

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